Payments & Cancellations
When you book a reservation for a Product through the Website, Creek Cruises collects your payment information and processes your payment as described below under “Payment Processing”. Creek Cruises accepts the following credit cards: Mastercard, Visa, American Express, and Discover. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed as Creek Cruises on the credit or debit card statement.
No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
Canceling a booking with Creek Cruises can result in cancellation fees being applied, as outlined below. When canceling any booking you will be notified via email or telephone of the total cancellation fees.